topic Re: What is the latest firmware for FAST5364 in Broadband

What is the latest firmware for FAST5364

krissn — Tue, 21 Mar 2023 09:04:21 GMT

What is the latest firmware for hardware:

FAST5364 3.00

it currently runs on:

Software VersionGUI Version

Software Version SG4K10002828t
GUI Version 3.7.8

but i don't know if that is the latest now or not.

Thanks

Kriss

Re: What is the latest firmware for FAST5364

Debbie-TalkTalk — Tue, 21 Mar 2023 09:09:11 GMT

Hi krissn

The latest firmware version for the Sagemcom WIFI hub is 158.

We are experiencing some issues with firmware updating at the moment and this is under investigation with our Devices Team. Once this issue has been resolved then your router will be updated to the latest FW version.

Please can you keep your router powered up all the time, the firmware is usually updated overnight.

Thanks

Re: What is the latest firmware for FAST5364

krissn — Wed, 22 Mar 2023 08:25:42 GMT

Can I have the update file, please? the router is behind the firewall so I don't think you have TR069 link to it. Is that what you require to update?

Is there any changelog file that lists the security issues that the update resolves?

Thanks

Kriss

Re: What is the latest firmware for FAST5364

Debbie-TalkTalk — Wed, 22 Mar 2023 08:33:42 GMT

Hi Kriss

Apologies, only TalkTalk can update the firmware, we can't send this in a file.

Debbie

Re: What is the latest firmware for FAST5364

Debbie-TalkTalk — Wed, 22 Mar 2023 10:32:37 GMT

Hi krissn

This issue may now be resolved.

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Re: What is the latest firmware for FAST5364

Debbie-TalkTalk — Thu, 23 Mar 2023 09:40:41 GMT

Hi krissn

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Re: What is the latest firmware for FAST5364

Debbie-TalkTalk — Tue, 28 Mar 2023 07:36:00 GMT

Hi krissn

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks