topic Re: Broadband has gone down in Broadband

Broadband has gone down

MysteryDeafo — Wed, 29 Mar 2023 23:58:40 GMT

Hi, my broadband has gone down, the power and DSL lights are green on the openreach box but the light on the talktalk router flashes white/amber then stays amber. Have done all the recommendations but still nothing. Try to run the connection test on my line through my mobile phone and it comes back with We've run into an error". Any help please?

Re: Broadband has gone down

Anonymous — Thu, 30 Mar 2023 06:25:16 GMT

Morning,

Can I just confirm, have you now been able to connect since your last post?

Thanks

Re: Broadband has gone down

MysteryDeafo — Thu, 30 Mar 2023 07:52:56 GMT

Morning Michelle, just woke up and all is working again thank you.

Re: Broadband has gone down

Anonymous — Thu, 30 Mar 2023 07:54:18 GMT

Morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks