topic Re: Broken Router in Broadband

Broken Router

Bigh70 — Tue, 28 Mar 2023 20:17:49 GMT

No lights on my router unplugged it etc still nothing coming on no power going too router How do I get a replacement one

Debbie-TalkTalk — Thu, 30 Mar 2023 07:56:02 GMT

Hi Bigh70

I'm sorry to hear this.

I have ordered you a replacement router, please allow 24-48hrs for this to arrive

Let us know how you get on.

Thanks

Debbie

Bigh70 — Thu, 30 Mar 2023 15:47:03 GMT

Thanks I tried ringing up for help and got no where fast so appreciate the response

Anonymous — Fri, 31 Mar 2023 05:34:22 GMT

Morning,

No problem, we'll check back in with you early next week to see how you're getting on.

Thanks 🙂

Anonymous — Mon, 03 Apr 2023 05:37:05 GMT

Morning,

How are you getting on?

Thanks

Bigh70 — Mon, 03 Apr 2023 08:05:10 GMT

Hopefully new router arrives today will keep updating

Anonymous — Mon, 03 Apr 2023 08:07:00 GMT

Morning,

Ok thank you for confirming 🙂

Thanks

Bigh70 — Mon, 03 Apr 2023 14:23:54 GMT

Router arrived and I'm back up and online thanks for the help

Chris-TalkTalk — Mon, 03 Apr 2023 14:38:10 GMT

That's great, thanks for letting us know

Chris