topic Re: Router in Broadband

Router

Helen19721 — Sun, 02 Apr 2023 17:04:40 GMT

please find attached screen shot of known issue regarding VPN connectivity. we have had numerous chats with you. this is definitely a router problem for VPNs . please can you help and provide urgent resolution. i need to work from home, thank you

Re: Router

ferguson — Sun, 02 Apr 2023 17:26:34 GMT

The support team here can help with this. Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Router

Anonymous — Mon, 03 Apr 2023 06:49:27 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks