topic Re: PPTP VPN Blocked in Broadband

PPTP VPN Blocked

Steve-03 — Tue, 04 Apr 2023 07:56:32 GMT

Hi,

I'm trying to connect to my work PPTP VPN but it is being blocked as referred to in the similar post below.

The resolution appears to be updating my routers firmware.

I did log a support ticket but this was never implemented hence me posting here.

Please could this be arranged as soon as possible as it is affecting me working from home and is now becoming an urgent issue.

Thanks for your assistance,

Steve

Debbie-TalkTalk — Tue, 04 Apr 2023 08:00:45 GMT

Hi Steve

Thanks for creating a new topic.

I have asked our Devices Team to make a change to your router firmware.

Please can you leave the router switched on and I will post back to confirm once the firmware has been updated.

Thanks again.

Debbie

Steve-03 — Tue, 04 Apr 2023 08:06:05 GMT

Thanks Debbie, that's much appreciated.

Debbie-TalkTalk — Tue, 04 Apr 2023 08:10:32 GMT

Hi Steve

No problem, I will post back shortly 🙂

Debbie

Debbie-TalkTalk — Tue, 04 Apr 2023 08:53:51 GMT

Hi Steve

The firmware has updated, please can you retest?

Debbie-TalkTalk — Tue, 04 Apr 2023 12:48:19 GMT

Hi Steve

Is your VPN connection working ok now?