topic Re: Slow internet in Broadband

Slow internet

TimWN — Tue, 04 Apr 2023 12:23:12 GMT

Hi Team. I'm seeing slow downs again and well below guaranteed minimum to an almost unusable speed.

A router reboot will still not get speeds above 8Mbit {checking at router) Nothing changed in the house.

Had this several times in past and each time engineers (regular or ground works) cannot find a fault in the home or between cab and premises.

Please can you check as the online tool will not let me complete tests.

Karl-TalkTalk — Tue, 04 Apr 2023 12:36:25 GMT

I'm looking at this now, tests are clear but sync is showing at 7mb. I'll see what I can do from here, will reply soon.

Karl.

Karl-TalkTalk — Tue, 04 Apr 2023 12:43:50 GMT

Hi Tim,

can you test now please.

Karl.

TimWN — Tue, 04 Apr 2023 13:01:03 GMT

Thank you. Will test tonight and let you know result.

Karl-TalkTalk — Tue, 04 Apr 2023 13:03:01 GMT

Hi,

No problem, sync speed looks to have improved, so just need you to confirm 🙂

Regards,

Karl.

TimWN — Tue, 04 Apr 2023 17:59:34 GMT

Great, it is back up to 48Mbps. Thanks a lot for the quick help!

Anonymous — Wed, 05 Apr 2023 05:35:01 GMT

Morning,

I'm glad to hear this 🙂

Thanks