Enable Teamviewer on my computer

sstvns — Fri, 14 Apr 2023 14:33:01 GMT

Hi TalkTalk,

please can you change my settings so that I can access TeamViewer? I want to be able to provide IT support to my Dad, on his PC.

thanks,

Sue

Re: Enable Teamviewer on my computer

KeithFrench — Fri, 14 Apr 2023 21:05:50 GMT

Hi @sstvns

You should be able to do this yourself, by turning Scam Protection off. Scam Protection is part of HomeSafe. The Homesafe settings can be managed yourself, from within MyAccount, please follow the below steps to disable scam protection on your line:

1. Log into MyAccount
2. Select My Services
3. Select View HomeSafe settings
4. Go to the Scam Protection section
5. Select OFF and confirm when you see the pop up window

Thanks

topic Enable Teamviewer on my computer in Broadband

Enable Teamviewer on my computer

Re: Enable Teamviewer on my computer