topic Re: Received a router return bag in the post nearly 2 years after I left in Broadband https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968751#M854056 <P>Add it to any field in the profile</P> Thu, 27 Apr 2023 11:39:30 GMT Arne-TalkTalk 2023-04-27T11:39:30Z Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968346#M853943 <P>Hi,</P><P>&nbsp;</P><P>I received a router return bag in the post even though I already returned the router after I left talktalk in&nbsp;<SPAN>2021-10-07. I have an email confirming that the return was received as well.</SPAN></P><P>&nbsp;</P><P><SPAN>Since the letter I received mentions I will be charged £50 if I do not return it, I want to ensure I don't end up with this charge as potentially something that will go unpaid and end up on my credit record.</SPAN></P><P>&nbsp;</P><P><SPAN>Please can a talktalk employee look into this for me.</SPAN></P><P>&nbsp;</P><P><SPAN>Thank you very much.&nbsp;</SPAN></P> Tue, 25 Apr 2023 10:44:15 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968346#M853943 StefanArak 2023-04-25T10:44:15Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968360#M853950 <P>Hi <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/276179">@StefanArak</a>&nbsp;there see how efficient things are becoming! Your post has been escalated and you should hear soon.&nbsp;</P> Tue, 25 Apr 2023 11:55:45 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968360#M853950 Divsec 2023-04-25T11:55:45Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968364#M853952 <P>Hi StefanArak</P> <P>&nbsp;</P> <P>Do you have your old account number? &nbsp;If you can add this to your community profile I will check the account.&nbsp;</P> <P>&nbsp;</P> <P>Thank you.</P> Tue, 25 Apr 2023 12:15:26 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968364#M853952 Arne-TalkTalk 2023-04-25T12:15:26Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968445#M853981 <P>Dont worry about it. you have the email confirmation. You can start legal action if they try to take money from you. This is classed as theft. So dont worry about it.</P> Tue, 25 Apr 2023 19:33:00 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968445#M853981 Llinx 2023-04-25T19:33:00Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968564#M854015 <P>Hi, I don't know where to add it to my community profile. I will DM it to you now.&nbsp;</P> Wed, 26 Apr 2023 11:38:04 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968564#M854015 StefanArak 2023-04-26T11:38:04Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968565#M854016 <P>It wouldn't let me message you as I'm over the limit for some reason, but I have added it to my profile biography. please let me know.&nbsp;</P> Wed, 26 Apr 2023 11:42:32 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968565#M854016 StefanArak 2023-04-26T11:42:32Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968751#M854056 <P>Add it to any field in the profile</P> Thu, 27 Apr 2023 11:39:30 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2968751#M854056 Arne-TalkTalk 2023-04-27T11:39:30Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2969615#M854269 <P>I have done so, it's in the "a little about me" biography section.&nbsp;</P> Wed, 03 May 2023 13:19:04 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2969615#M854269 StefanArak 2023-05-03T13:19:04Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2969762#M854309 <P>Thank you</P> Thu, 04 May 2023 10:30:40 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2969762#M854309 Arne-TalkTalk 2023-05-04T10:30:40Z Re: Received a router return bag in the post nearly 2 years after I left https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2969765#M854310 <P>Hi StefanArak</P> <P>&nbsp;</P> <P>I have fed this back, I cant se the reason you where sent another returns bag, ive noted on your old account that equipment has ben returned.&nbsp;</P> <P>&nbsp;</P> <P>Sorry for any confusion caused&nbsp;</P> Thu, 04 May 2023 10:43:15 GMT https://community.talktalk.co.uk/t5/Broadband/Received-a-router-return-bag-in-the-post-nearly-2-years-after-I/m-p/2969765#M854310 Arne-TalkTalk 2023-05-04T10:43:15Z