topic Re: Poor speed in Broadband

Poor speed

NewbieHere — Thu, 27 Apr 2023 20:13:39 GMT

Hi, at about 2040 today I virtually lost my internet connection which is normally very good. It’s more or less unusable & restarting my eero’s hasn’t helped. Tried to check service status but unable to log into my account with error saying “technical issues” retry later.

is there a general fault?

Re: Poor speed

NewbieHere — Thu, 27 Apr 2023 20:38:29 GMT

Just a quick update - everything returned back to normal at about 2120.

Re: Poor speed

Debbie-TalkTalk — Fri, 28 Apr 2023 04:54:49 GMT

Hi NewbieHere

Apologies for the delay.

Has everything been working ok since your last post?

Re: Poor speed

NewbieHere — Fri, 28 Apr 2023 05:29:31 GMT

Thanks Debbie, yes everything is absolutely fine now

Re: Poor speed

Debbie-TalkTalk — Fri, 28 Apr 2023 05:31:31 GMT

Hi NewbieHere

I'm so glad to hear this.

If you do experience any further issues then please post on this thread to let us know.

Thanks

Debbie