topic Re: CONNECTION in Broadband

CONNECTION

ROYBEDFORD — Sun, 30 Apr 2023 14:27:30 GMT

We have been told we need to upgrade our Router. We have had it for a few years and whilst it is still testing properly my wife has been having problems with e-mails on her i-pad, and a visit to local experts resulted in her being told that it was not considered secure and needed to be re-configured to WPA2[AES] or WPA 3.

How do I get a new router, and at what cost? My enquiry on the Chat line was not understood by the receiver.

Re: CONNECTION

KeithFrench — Sun, 30 Apr 2023 15:35:13 GMT

Which make/model of TalkTalk router do you have? Most have supported WPA2 Personal with AES encryption for ages.

Re: CONNECTION

Karl-TalkTalk — Mon, 01 May 2023 08:00:54 GMT

Hi RoyBedford

What model of router are you currently using ?

Thanks

Karl.

Re: CONNECTION

Karl-TalkTalk — Tue, 02 May 2023 08:30:51 GMT

Hi Roy

are you having any issue with your service ?

Thanks

Karl.