topic Re: VPN AND ROUTER SOFTWARE SG4K100136 in Broadband

VPN AND ROUTER SOFTWARE SG4K100136

linercapr — Fri, 28 Apr 2023 10:31:13 GMT

Im not sure if talk talk or the community will read this but our IT department can't connect to my router, we had a previous issue with wifi range as well. They said this is the old firmware SG4K100136. with the VPN. Is it possible to get an upgrade to the firmware or hardware so that I can work from home? is this something I can do myself from a the router?

Re: VPN AND ROUTER SOFTWARE SG4K100136

Debbie-TalkTalk — Fri, 28 Apr 2023 10:32:46 GMT

Hi linercapr

Apologies for this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check/upgrade your router firmware.

Thanks

Re: VPN AND ROUTER SOFTWARE SG4K100136

Debbie-TalkTalk — Mon, 01 May 2023 07:38:49 GMT

Hi linercapr

Do you still need help with this?