topic Re: TalkTalk broadband speed test in Broadband

TalkTalk broadband speed test

Mymble — Mon, 08 May 2023 13:59:51 GMT

Hello. I have been trying to run the TalkTalk Broadband Speed test for several weeks. I just get the following message:

"We’ve run into a problem

Sorry, we’re working hard to resolve this issue.

Please try again later."

Is it just me?

Re: TalkTalk broadband speed test

ferguson — Mon, 08 May 2023 14:21:46 GMT

It's working for me. See if this link works you, it's the same tester via different route:

https://www.supportal-test.co.uk/

Re: TalkTalk broadband speed test

Mymble — Mon, 08 May 2023 14:32:54 GMT

Thank you very much - that works. (Given the shockingly slow speeds from TalkTalk no wonder the one on their website doesn't funtion!)

Re: TalkTalk broadband speed test

ferguson — Mon, 08 May 2023 14:34:59 GMT

If your speeds are slower than the guaranteed minimum for your line then give us a bit more information and the support team will be happy to look into this for you.

Re: TalkTalk broadband speed test

AJP_05 — Mon, 08 May 2023 17:16:19 GMT

No I've been getting it since I had Fibre 150 installed!

Re: TalkTalk broadband speed test

Debbie-TalkTalk — Tue, 09 May 2023 06:47:48 GMT

Hi Mymble

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

Re: TalkTalk broadband speed test

Debbie-TalkTalk — Wed, 10 May 2023 08:08:18 GMT

Hi Mymble

Do you still need help with this?

Re: TalkTalk broadband speed test

steven25 — Tue, 26 Mar 2024 21:20:43 GMT

been getting the same message ever since TT upgraded me to fibre - never get near the guaranteed minimum on an online speedtest.

Supposed to be getting 77mbps tonight was getting 35

Re: TalkTalk broadband speed test

Gliwmaeden2 — Tue, 26 Mar 2024 21:32:43 GMT

@steven25, you need to return to the message board and click on start a topic as staff deal with each customer's specific issue in separate threads.

They'll reply to your new post during the day.

Re: TalkTalk broadband speed test

Anonymous — Wed, 27 Mar 2024 06:57:22 GMT

Hi steven,

As advised, please can you create your own topic and we can look into this further for you.

Thanks

Michelle

Re: TalkTalk broadband speed test

peterploppy — Sun, 14 Apr 2024 18:32:32 GMT

My internet speed check is averaging 7MB Alexa keeps cutting out my son's Xbox keeps losing signal kicking him out of games if we watch netflix it's always buffering the Alexa is 4 meters and the Xbox has a infinite cable running to it

Re: TalkTalk broadband speed test

ferguson — Sun, 14 Apr 2024 19:31:14 GMT

@peterploppy

Please start your own topic and the support team will be happy to help.

Re: TalkTalk broadband speed test

Debbie-TalkTalk — Mon, 15 Apr 2024 07:44:50 GMT

Hi peterploppy

Please can you create a new topic on the Community, we can then take a look at this for you.

Thanks

Re: TalkTalk broadband speed test

Bridstone — Thu, 18 Apr 2024 08:24:20 GMT

Me too

Re: TalkTalk broadband speed test

Debbie-TalkTalk — Thu, 18 Apr 2024 08:29:21 GMT

Hi @Bridstone

Please can you create your own topic on the Community, we can then take a look at this for you.

Thanks

Debbie