topic Re: My router is not working in Broadband https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971082#M854640 <P>Hi Patrutalex</P> <P>&nbsp;</P> <P>No problem <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Fri, 12 May 2023 06:49:47 GMT Debbie-TalkTalk 2023-05-12T06:49:47Z My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971053#M854630 <P>Hello,&nbsp;my router is not working properly. For a few days the ethernet ports are not working anymore. I tried reset and nothing. How can I get a new router?</P><P>internet via wifi works and everything. only the ports don't work anymore</P><P>Thank you</P> Fri, 12 May 2023 04:59:22 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971053#M854630 Patrutalex 2023-05-12T04:59:22Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971076#M854638 <P>Hi Patrutalex</P> <P>&nbsp;</P> <P>I'm sorry to hear this. I have sent you a replacement router, please allow 24-48hrs for this to arrive.</P> <P>&nbsp;</P> <P>Let us know how you get on.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Fri, 12 May 2023 06:14:42 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971076#M854638 Debbie-TalkTalk 2023-05-12T06:14:42Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971081#M854639 <P>Thank you verry much .</P> Fri, 12 May 2023 06:48:10 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971081#M854639 Patrutalex 2023-05-12T06:48:10Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971082#M854640 <P>Hi Patrutalex</P> <P>&nbsp;</P> <P>No problem <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Fri, 12 May 2023 06:49:47 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971082#M854640 Debbie-TalkTalk 2023-05-12T06:49:47Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971304#M854685 <P>Hello</P><P>I want a confirmation, was the router sent? thank you . I hope it arrives next week</P> Sat, 13 May 2023 16:49:29 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971304#M854685 Patrutalex 2023-05-13T16:49:29Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971308#M854686 <P>Staff are not on here at the weekend, <a href="https://community.talktalk.co.uk/t5/user/viewprofilepage/user-id/522237">@Patrutalex</a>.</P> <P>&nbsp;</P> <P>Coming from forum support, receiving the router is pretty quick&nbsp; - you're not yet at 48 hours. However one can be at the mercy of the delivery company.&nbsp;</P> <P>&nbsp;</P> <P>Talktalk phone/Chat support actually gives a longer wait time than this to cover eventualities.&nbsp;</P> Sat, 13 May 2023 20:34:31 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971308#M854686 Gliwmaeden2 2023-05-13T20:34:31Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971368#M854693 <P>Hi Patrutalex</P> <P>&nbsp;</P> <P>I ordered the router on 12/05, you should hopefully receive this by today.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Mon, 15 May 2023 05:43:32 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971368#M854693 Debbie-TalkTalk 2023-05-15T05:43:32Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971436#M854712 <P>Arrive today . Thank you</P> Mon, 15 May 2023 09:06:17 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971436#M854712 Patrutalex 2023-05-15T09:06:17Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971441#M854714 <P>Hi Patrutalex</P> <P>&nbsp;</P> <P>That's great, please let us know how you get on.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>Debbie</P> Mon, 15 May 2023 09:17:54 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971441#M854714 Debbie-TalkTalk 2023-05-15T09:17:54Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971569#M854733 <P>Thank you , now work verry good . Thx for help</P> Mon, 15 May 2023 17:07:20 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971569#M854733 Patrutalex 2023-05-15T17:07:20Z Re: My router is not working https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971603#M854742 <P>Hi Patrutalex</P> <P>&nbsp;</P> <P>That's great news, thanks for letting us know <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Debbie</P> Tue, 16 May 2023 05:27:10 GMT https://community.talktalk.co.uk/t5/Broadband/My-router-is-not-working/m-p/2971603#M854742 Debbie-TalkTalk 2023-05-16T05:27:10Z