topic Re: ROUTER FAILING/NO POWER in Broadband

ROUTER FAILING/NO POWER

samenchav — Fri, 12 May 2023 16:02:01 GMT

I belive my Router may be failing late last night No internet, this resolved itself and I thought nothing of it.

Get up in the Morning no Internet or network. Router has no lights on and takes several attempts to start up.

Gliwmaeden2 — Fri, 12 May 2023 16:56:55 GMT

Your point of contact before Monday is phone / Chat support, @samenchav.

Add your Talktalk landline number / account number to your Personal Information, however, for staff on here to identify your account.

They'll pick up this thread after the weekend.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Debbie-TalkTalk — Mon, 15 May 2023 06:01:34 GMT

Hi samenchav

I'm sorry to hear this.

I can send you a replacement router. Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router.

Thanks

Debbie

Debbie-TalkTalk — Tue, 16 May 2023 10:13:37 GMT

Hi samenchav

Do you still need help with this?