topic Re: Upgrade firmware from v1.05t please in Broadband

Upgrade firmware from v1.05t please

robulon — Thu, 18 May 2023 08:47:58 GMT

Hi,

I am having regular issues with my Huawei-DG8041W restarting with an error message saying 'Cause: System reset due to kernel panic'. I have read in other threads on the forum that this may be fixed by requesting that TalkTalk upgrade the firmware from v1.05t to V1.06 (although these posts were from August 2021 so not sure if there may be an even more recent firmware available now.

Either way, I would like my firmware to be updated please so I can see if this resolves my issue.

Many thanks

Re: Upgrade firmware from v1.05t please

Anonymous — Thu, 18 May 2023 08:53:17 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Upgrade firmware from v1.05t please

robulon — Thu, 18 May 2023 08:53:53 GMT

Hi Michelle,

I've just updated my profile details.

Thank you

Re: Upgrade firmware from v1.05t please

Debbie-TalkTalk — Thu, 18 May 2023 09:00:53 GMT

Hi robulon

Thanks for updating your Community Profile.

I've made a change to your router firmware, please can you monitor the connection over the next few days and let us know how it compares.

Debbie

Re: Upgrade firmware from v1.05t please

robulon — Thu, 18 May 2023 09:05:45 GMT

I will do, thank you Debbie

Re: Upgrade firmware from v1.05t please

Debbie-TalkTalk — Thu, 18 May 2023 09:06:21 GMT

Hi robulon

No problem 🙂

Thanks

Debbie

Re: Upgrade firmware from v1.05t please

Debbie-TalkTalk — Mon, 22 May 2023 12:09:24 GMT

Hi robulon

How's the connection been?

Thanks

Debbie