topic Re: No internet in Broadband

No internet

Turboman — Sun, 04 Jun 2023 04:38:05 GMT

Electric fault in my area yesterday, now fixed. Now no internet. Tried to run a line test in my account but says error. Tried phoning can't get through.

Regards

Jason

Re: No internet

Gliwmaeden2 — Mon, 05 Jun 2023 06:24:46 GMT

Use Chat after 9am, @Turboman:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Should be able to reach them using mobile data.

Phone lines are only open for sales and accessibility needs in Sundays and most services start at 9am on other days. See the link above for full details of opening hours.

Re: No internet

Anonymous — Mon, 05 Jun 2023 05:50:28 GMT

Morning,

I'm sorry to hear this. Can I just confirm, did you manage to get in touch with the team following your last post?

Thanks

Re: No internet

Turboman — Mon, 05 Jun 2023 13:23:08 GMT

Hi Michelle

Yes I managed to get it sorted. My whole area was without internet. It was fixed by lunchtime.

Regards

Jason

Re: No internet

Turboman — Mon, 05 Jun 2023 13:23:39 GMT

Thanks for your help.

Regards

Jason

Re: No internet

Chris-TalkTalk — Mon, 05 Jun 2023 13:31:12 GMT

That's great news Jason, thanks for letting us know

Chris