topic Re: firmware update in Broadband

firmware update

jasonjkay9 — Sun, 11 Jun 2023 09:06:11 GMT

hello can I have the latest firmware to my router please? it's been a few years since I last asked and I want to make sure my network is secure.

KeithFrench — Sun, 11 Jun 2023 14:26:01 GMT

What make/model of router do you have & which firmware version is it currently running?

jasonjkay9 — Sun, 11 Jun 2023 22:57:06 GMT

Hardware Version

FAST5364 3.00

Software Version

SG4K100136

Debbie-TalkTalk — Mon, 12 Jun 2023 06:25:58 GMT

Hi jasonjkay9

I've updated your router firmware to the latest version.

Thanks

Debbie

jasonjkay9 — Mon, 12 Jun 2023 06:56:05 GMT

Thank you, I know it probably wont make any difference to anything but it should be a bit more secure at least.

Debbie-TalkTalk — Mon, 12 Jun 2023 07:00:07 GMT

Hi jasonjkay9

No you're right it should have the latest version.

Our Devices Team are in the process of updating all Sagemcom WIFI hubs to the new version of firmware.

KeithFrench — Mon, 12 Jun 2023 08:03:06 GMT

The WiFi is secure on V136 or 158 and all versions before that.

Debbie-TalkTalk — Tue, 13 Jun 2023 09:00:23 GMT

Hi jasonjkay9

Has everything been working ok since the firmware update?

jasonjkay9 — Tue, 13 Jun 2023 09:41:06 GMT

yep everything has been fine, no problems. I didn't have any problems before either but im happier knowing im up to date. Thanks for the help.

Debbie-TalkTalk — Tue, 13 Jun 2023 09:52:45 GMT

Hi jasonjkay9

That's great 🙂

Thanks again.

Debbie