topic Re: File system access no longer working after installing Fast5465 in Broadband

File system access no longer working after installing Fast5465

LiphookHeritageCentre — Mon, 12 Jun 2023 12:18:19 GMT

Hi, we received a new box from TalkTalk (Fast 5464) to replace the original box we received. We have a main PC which is used as a file server for all our data, and 3 other PCs. These are all connected via ethernet cables and a router. All work on all the PCs is saved on the main PC which is continuously backed up to the cloud. After connecting up the new box all the PCs can access the internet, as before, but cannot see the main PC at all. We have not altered any settings or access information on the main PC or the router. I have checked that all the cables are firmly in place. Any ideas?

Elizabeth (volunteer)

Re: File system access no longer working after installing Fast5465

Debbie-TalkTalk — Mon, 12 Jun 2023 12:22:23 GMT

Hi Elizabeth

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: File system access no longer working after installing Fast5465

Debbie-TalkTalk — Fri, 16 Jun 2023 07:52:45 GMT

Hi Elizabeth

Do you still need help with this?