topic Re: No internet red light in Broadband

No internet red light

Patricksw686 — Wed, 28 Jun 2023 14:09:13 GMT

I have no internet for 2 days now and talk talk haven't got back to me ???

Re: No internet red light

Gliwmaeden2 — Wed, 28 Jun 2023 15:53:56 GMT

You must complete your community forum profile details for TT staff to identify your account, @Patricksw686.

Go via your avatar/name; settings; add your Talktalk landline phone number / account number in Personal Information. SAVE CHANGES.

It's probably too late for this to be picked up today, but it will be in the queue for attention.

Did you contact Talktalk about this directly previously?

Re: No internet red light

Patricksw686 — Wed, 28 Jun 2023 18:29:54 GMT

Yes I just updated details , I have spoke to them yestaday via chat and said there's a outage? I haven't heard anything back and it's now 2 days going into 3 days no internet?

Re: No internet red light

Anonymous — Thu, 29 Jun 2023 05:42:07 GMT

Morning,

I'm sorry to hear this. I'm currently looking into this and will post back as soon as I have more information.

Thanks

Re: No internet red light

Anonymous — Thu, 29 Jun 2023 10:52:36 GMT

Hello,

I'm sorry for the delay. I've been advised that the outage has now been resolved. Are you now able to connect?

Thanks

Re: No internet red light

Anonymous — Fri, 30 Jun 2023 09:22:39 GMT

Morning,

Just checking back in to see how you're getting on?

Thanks