topic Internet connection in Broadband

Internet connection

JVisk — Thu, 29 Jun 2023 08:27:50 GMT

My internet & outgoing calls on my phone have been out since yesterday. All messages on the TT website say it’s being worked on but in the meantime I can’t do my job.

any news on a fix guys?

Re: Internet connection

Anonymous — Thu, 29 Jun 2023 08:30:38 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Internet connection

Chris-TalkTalk — Fri, 30 Jun 2023 05:17:15 GMT

Hi JVisk,

Your internet connection appears to be up and running now, is everything OK at your end?

Chris

Re: Internet connection

JVisk — Fri, 30 Jun 2023 14:29:22 GMT

Hi Chris,

yep, internet is now fine, but my landline is still out and a fault is reported and ongoing, I don't suppose you know anything?

Cheers

Re: Internet connection

Debbie-TalkTalk — Mon, 03 Jul 2023 06:23:45 GMT

Hi JVisk

The latest update from Openreach advises that they are working on this fault and that an appointment has also been arranged for 04/Jul/2023 - PM.

Thanks

Debbie

Re: Internet connection

Anonymous — Wed, 05 Jul 2023 06:28:56 GMT

Morning,

We've received an update to advise that the fault should now be resolved. Is everything working ok for you?

Thanks

Re: Internet connection

Anonymous — Fri, 07 Jul 2023 05:52:23 GMT

Hello,

Just checking back in to see if this is now working ok?

Thanks