topic Re: 2.4Ghz channel keeps changing even when manually selected in Broadband

2.4Ghz channel keeps changing even when manually selected

emmetta — Wed, 05 Jul 2023 18:58:52 GMT

Is it possible to "arrange for Wi-Fi optimisation technology to be switched off" on my line please?

Re: 2.4Ghz channel keeps changing even when manually selected

Debbie-TalkTalk — Thu, 06 Jul 2023 05:56:59 GMT

Hi emmetta

I've switched the WIFI optimisation off as requested, please let us know how the connection compares.

Thanks

Debbie

Re: 2.4Ghz channel keeps changing even when manually selected

Debbie-TalkTalk — Fri, 07 Jul 2023 05:11:00 GMT

Hi emmetta

How's the connection been since the WIFI optimisation was switched off?

Thanks

Debbie

Re: 2.4Ghz channel keeps changing even when manually selected

Adam1978 — Fri, 07 Jul 2023 08:39:36 GMT

How do you turn off WIFI optimisation as I have set the router to channel 11 and 24 hours later it reverts back to channel 1 which both my neighbors are using

Re: 2.4Ghz channel keeps changing even when manually selected

Gliwmaeden2 — Fri, 07 Jul 2023 08:54:54 GMT

Staff can do this for you, @Adam1978, you can't do anything yourself other than leave the router on meanwhile.

Normally best to start your own topic.

Re: 2.4Ghz channel keeps changing even when manually selected

Debbie-TalkTalk — Fri, 07 Jul 2023 08:54:56 GMT

Hi @Adam1978

Please can you create a new thread/topic on the Community, we can then turn the WIFI optimisation off for you.

Thanks

Debbie