topic Re: Work VPN not in Broadband

Work VPN not

EugeJEuli — Fri, 07 Jul 2023 14:30:55 GMT

Hi, my VPN is not working. I have tried several options from the internet and found this post that Debbie from Talk Talk support fixed for the user Lisa. Can you please assist me as I did phone, TT support said they cannot help me. I only moved yesterday to TT and want to cancel my broadband if I cannot resolve this as I must work from home and need to use the VPN. I would rather stay but at the moment it is for me critical to have a working VPN to be able to work.

Can't connect to work VPN - TalkTalk Help & Support

Solved: VPN connection not working - TalkTalk Help & Support

Re: Work VPN not

KeithFrench — Fri, 07 Jul 2023 20:54:08 GMT

Which make/model of router do you have & what firmware is it?

Which VPN client are you using?

Re: Work VPN not

Debbie-TalkTalk — Mon, 10 Jul 2023 05:54:38 GMT

Hi EugeJEuli

Apologies for the delay.

Your router has the latest firmware version and this should work with VPN.

Are you still experiencing the issue when connecting to VPN?

Re: Work VPN not

Debbie-TalkTalk — Tue, 11 Jul 2023 08:53:40 GMT

Hi EugeJEuli

Do you still need help with this?