topic Re: WIFI optimisation in Broadband

WIFI optimisation

Adam1978 — Fri, 07 Jul 2023 08:58:57 GMT

How do you turn off WIFI optimisation as I have set the router to channel 11 and 24 hours later it reverts back to channel 1 which both my neighbors are using

Re: WIFI optimisation

Debbie-TalkTalk — Fri, 07 Jul 2023 09:06:10 GMT

Hi Adam

Thanks for creating a new topic.

I have switched the WIFI optimisation off as requested. Please let us know how the connection compares.

Debbie

Re: WIFI optimisation

Adam1978 — Fri, 07 Jul 2023 09:23:52 GMT

Thanks for quick response.

Re: WIFI optimisation

Debbie-TalkTalk — Fri, 07 Jul 2023 09:27:21 GMT

Hi Adam

No problem 🙂

Please let us know if you do experience any further issues.

Thanks again.

Debbie

Re: WIFI optimisation

Debbie-TalkTalk — Mon, 10 Jul 2023 09:00:03 GMT

Hi Adam

Has everything been working ok since the WIFI optimisation was switched off?

Re: WIFI optimisation

Adam1978 — Tue, 11 Jul 2023 09:20:07 GMT

Hi Yes its been much better with the WIFI optimisation switched off with the router now staying on the channel I selected. Thanks for sorting it out.

Re: WIFI optimisation

Debbie-TalkTalk — Tue, 11 Jul 2023 09:26:58 GMT

Hi Adam

I'm so glad to hear this, thanks for letting us know.

Debbie 🙂