topic Re: Unable to forward port 80 and 443 in Broadband

Unable to forward port 80 and 443

lewishartshorn — Sat, 15 Jul 2023 17:07:13 GMT

Hi

I'm trying to port forward port 80 on my router but I get the message

"The Configured port conflicts with the internal service port"

Looking at other posts on here it seems like it's an issue with the DG8041W router and I'd have to request to change my router, how would I do that?

Thanks

Re: Unable to forward port 80 and 443

Divsec — Sun, 16 Jul 2023 07:21:01 GMT

Hi @lewishartshorn your post has been escalated and you should hear tomorrow.

Re: Unable to forward port 80 and 443

Gliwmaeden2 — Sun, 16 Jul 2023 07:31:04 GMT

Staff will need to identify your account when they reach your thread, @lewishartshorn.

Add your Talktalk landline number/account number by going via your avatar/name; settings; Personal Information. SAVE CHANGES.

Re: Unable to forward port 80 and 443

Anonymous — Mon, 17 Jul 2023 05:29:25 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Unable to forward port 80 and 443

lewishartshorn — Mon, 17 Jul 2023 09:46:28 GMT

Hi Michelle,

Thanks, I have updated my profile.

Re: Unable to forward port 80 and 443

Anonymous — Mon, 17 Jul 2023 09:48:38 GMT

Morning,

Thank you. Would you like us to send a Sagemcom router instead for testing purposes? We would also send a router returns bag so that one of the routers can be returned.

Thanks

Re: Unable to forward port 80 and 443

lewishartshorn — Mon, 17 Jul 2023 09:50:37 GMT

Hi Michelle

Yes that would be good.

Thanks

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Mon, 17 Jul 2023 09:59:00 GMT

Hi lewishartshorn

The router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Re: Unable to forward port 80 and 443

thew22 — Tue, 07 May 2024 13:32:15 GMT

Afternoon. I am having the exact same issue with the Huawei DG8041W router.

I am trying to forward port 80 so I can use my domain name for personal hosting, however I get the error message "The configured port conflicts with the internal service port."

I can set it to another port and access over http, but then I can't use my domain.

Can you please help? Is this issue possible to fix with a firmware update, or would I be able to swap my router for another?

Kind Regards,

Mat

Re: Unable to forward port 80 and 443

Chris-TalkTalk — Tue, 07 May 2024 13:38:48 GMT

Hi Mat,

If you need assistance can you please start your own thread/topic in the appropriate support section

Thanks

Chris