topic Bill payment query in Broadband

Bill payment query

felipep — Fri, 04 Aug 2023 07:55:01 GMT

Hello Felipe here, account: *** removed **

I have direct debit setup for our internet bills with talktalk, however I've accidentally payed manually the latest bill with my card (I got confused since I do that with our energy bill), I just wanted to ask if the next debit will be automatically cancelled since the bill is already payed, or is the debit still happening, I just want to avoid paying the bill twice, thank you.

Felipe

Re: Bill payment query

Arne-TalkTalk — Wed, 09 Aug 2023 07:36:45 GMT

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards