topic Re: WiFi Router suddenly not working. Not powering on. in Broadband

WiFi Router suddenly not working. Not powering on.

jahanm — Fri, 11 Aug 2023 21:37:29 GMT

My WiFi router has suddenly decided that it no longer wants to turn on. As a result there is no WiFi connectivity. I have tried resetting the power and checked the capables, but no luck in getting the router back on. Please help me find a solution to this. Thank you.

Re: WiFi Router suddenly not working. Not powering on.

ferguson — Fri, 11 Aug 2023 21:47:10 GMT

Which make/model is it? If it has died then the support team will be happy to arrange a replacement, but bear in mind that they won't be back online until Monday.

Re: WiFi Router suddenly not working. Not powering on.

Anonymous — Mon, 14 Aug 2023 05:22:52 GMT

Morning,

Can you please update your community profile to include your:

TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: WiFi Router suddenly not working. Not powering on.

Anonymous — Tue, 15 Aug 2023 06:48:20 GMT

Morning,

Do you still need assistance with this?

Thanks