topic Re: How long does delivery take in Broadband

How long does delivery take

Divad3 — Mon, 21 Aug 2023 13:38:05 GMT

I’ve been talking to support at TalkTalk this morning and they have diagnosed that I need a new router and have said they will send one to me. How long does this normally as I have no internet?

Re: How long does delivery take

Karl-TalkTalk — Mon, 21 Aug 2023 13:41:36 GMT

Officially we always have to say between 3 - 5 days, however in reality it usually arrives within 24-48 hrs.

Thanks

Karl.

Re: How long does delivery take

Divad3 — Mon, 21 Aug 2023 13:45:49 GMT

Thanks for the reply. Is there any way that you could check to see if one has been sent out yet?

Re: How long does delivery take

Karl-TalkTalk — Mon, 21 Aug 2023 14:00:31 GMT

a router has been ordered today.

Karl

Re: How long does delivery take

Divad3 — Mon, 21 Aug 2023 14:04:56 GMT

Thanks

Re: How long does delivery take

Karl-TalkTalk — Mon, 21 Aug 2023 14:05:43 GMT

You're Welcome 🙂

Regards

Karl