topic Wifi connection upstairs in my house in Broadband

Wifi connection upstairs in my house

James19781 — Thu, 07 Sep 2023 19:47:22 GMT

My wifi connection is good down stairs in my house where my router is but as soon as we go up the stairs in our beroom it cuts out alot wat can i do to help signal upstairs

Re: Wifi connection upstairs in my house

Chris-TalkTalk — Fri, 08 Sep 2023 06:06:40 GMT

Hi James19781,

The router stats are showing local wifi congestion which is probably causing the poor wifi performance. Is your router situated close to other wifi or electrical devices that could be causing interference

Chris

Re: Wifi connection upstairs in my house

KeithFrench — Sat, 09 Sep 2023 12:28:17 GMT

Hi @James19781

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Re: Wifi connection upstairs in my house

Anonymous — Mon, 11 Sep 2023 05:36:12 GMT

Morning,

How are you getting on?

Thanks