topic Re: Open reach Gfast modem power adaptor failure. in Broadband

Open reach Gfast modem power adaptor failure.

Jeffingham — Sun, 24 Sep 2023 14:20:06 GMT

Hello

Open reach modem power adaptor has failed. Used kids led light power adaptor as temporary measure 😁

what’s the procedure to replace many thanks Jeff

Debbie-TalkTalk — Mon, 25 Sep 2023 06:08:54 GMT

Hi Jeffingham

I'm sorry to hear this.

We would need to arrange an Openreach engineer visit to replace the modem and cables. Would you like me to arrange this visit for you?

Jeffingham — Mon, 25 Sep 2023 06:22:28 GMT

Yes that would be great

Debbie-TalkTalk — Mon, 25 Sep 2023 06:30:59 GMT

Hi Jeffingham

No problem 🙂

I'm just sending you a Private Message to confirm some details.

Thanks

Debbie

Debbie-TalkTalk — Tue, 26 Sep 2023 05:49:32 GMT

Hi Jeffingham

Thanks for confirming your details.

When would you be available for a visit AM and PM?

Debbie-TalkTalk — Wed, 27 Sep 2023 09:19:21 GMT

Hi Jeffingham

When would you be available for a visit AM and PM?