topic Re: Urgent firmware update needed for DG8041W in Broadband

Urgent firmware update needed for DG8041W

spindalero — Thu, 21 Sep 2023 17:55:43 GMT

My DG8041W reboots randomly. This causes a great deal of problems. I am hoping that the firmware update resolves this.

the logs show multiple instances of kernel panic with restart?

1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER

please helps asap

Matt

Karl-TalkTalk — Fri, 22 Sep 2023 06:03:12 GMT

Hi Matt

The router firmware is now updated for you.

Thanks

Karl.

spindalero — Fri, 22 Sep 2023 20:39:03 GMT

Thanks Karl, fingers crossed this fixes things. Great response time and service. its appreciated....

Anonymous — Mon, 25 Sep 2023 05:43:46 GMT

Morning Matt,

How have you found the connection over the weekend?

Thanks

Michelle

spindalero — Mon, 25 Sep 2023 10:50:37 GMT

So far so good. No reboots. Will see tomorrow when Internet used for work all day.

Anonymous — Mon, 25 Sep 2023 10:53:49 GMT

Morning,

No problem 🙂 Hopefully everything will be working well. Please let us know if not.

Thanks

Michelle