topic Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE? in Broadband

PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

StarszyLisu — Thu, 12 Oct 2023 05:25:44 GMT

PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

Karl-TalkTalk — Thu, 12 Oct 2023 05:41:05 GMT

I'll disable optimisation for you now, I'll post back to confirm shortly.

Karl

Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

Karl-TalkTalk — Thu, 12 Oct 2023 05:45:37 GMT

Optimisation is now off for the router. Please note, this is turned off at the router, if you replace the router with another Sagemcom model, or factory reset the router, this will re-enable optimisation.

Thanks

Karl.

Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

StarszyLisu — Thu, 12 Oct 2023 06:01:37 GMT

Is there a way to manage this myself if it is on the router level? Coul not identify correc setting for this process.

Thanks in advance.

Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

Karl-TalkTalk — Thu, 12 Oct 2023 06:09:34 GMT

No option exists in the router to manage this yourself, we have to push this via our TR69 platform.

Karl.

Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

StarszyLisu — Thu, 12 Oct 2023 08:10:28 GMT

Thank you for explaining.. next time if I have to master reset I will ask again for assistance

Re: PLEASE MAY AN OCE FULLY DISABLE THE WIFI OPTIMISATION ON MY LINE?

Karl-TalkTalk — Thu, 12 Oct 2023 08:30:21 GMT

You're Welcome 🙂

Regards

Karl