topic Internet isn’t working in Broadband

Internet isn’t working

donnaharker — Sat, 21 Oct 2023 16:43:01 GMT

I’ve been put on a live chat for 2 hours and still no response

Gliwmaeden2 — Sat, 21 Oct 2023 18:47:22 GMT

Staff are not on here at weekends, @donnaharker.

If you still need help, make sure that you have completed your community forum profile details.

Go via your avatar/name; settings. Personal Information. Add your Talktalk landline number etc. SAVE CHANGES.

Staff will need this information to identify your account.

Debbie-TalkTalk — Mon, 23 Oct 2023 06:19:48 GMT

Hi donnaharker

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Debbie-TalkTalk — Wed, 25 Oct 2023 09:45:17 GMT

Hi donnaharker

Do you still need help with this?