topic Re: faulty power button on my router. in Broadband

faulty power button on my router.

NathanPBridle — Sat, 21 Oct 2023 20:42:52 GMT

I have a faulty power button.

I press it and it just releases and does not click. Can I have a new router please?

Best wishes

Nathan

Re: faulty power button on my router.

Gliwmaeden2 — Sat, 21 Oct 2023 23:34:59 GMT

Which router have you been using?

For staff to identify your account, please complete your community forum profile details. Go via your avatar/name; settings; add your Talktalk landline number or account number in Personal Information (where it asks for telephone); SAVE CHANGES.

Staff will be back after the weekend, @NathanPBridle.

Re: faulty power button on my router.

Debbie-TalkTalk — Mon, 23 Oct 2023 05:52:58 GMT

Hi Nathan

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

Thanks

Debbie

Re: faulty power button on my router.

Debbie-TalkTalk — Wed, 25 Oct 2023 09:21:05 GMT

Hi Nathan

Do you still need help with this?