topic Re: No Internet connection since we moved house on 23rd October in Broadband

No Internet connection since we moved house on 23rd October

Backofficevictim — Mon, 13 Nov 2023 08:28:12 GMT

Apparently this is in the hands of the back office team and after weeks they're still unable to fix it and disconnect the Internet at our old address, even though the Internet is ready to go at our new address. Is this a problem new to them and out of their skillset? Anyone else encountered this?

Re: No Internet connection since we moved house on 23rd October

Gliwmaeden2 — Mon, 13 Nov 2023 08:56:08 GMT

@Backofficevictim,

Please follow up on your original thread from Friday.

It is here:

https://community.talktalk.co.uk/t5/Broadband/Home-move-disaster/td-p/3001337

I'll close this as a duplicate.