topic STILL WAITING ON RETURN KIT in Broadband

STILL WAITING ON RETURN KIT

lekanhaji — Fri, 24 Nov 2023 07:44:02 GMT

Can someone help me with returning my router. I have contacted Talktalk via Messenger twice who told me I would receuve a return kit in 24hrs, still waiting. Contacted Talktalk again via online chat from my account and still waiting on the return kit to arrive. I was told I would get an email to track the return kit, yet nothing.

Re: STILL WAITING ON RETURN KIT

Chris-TalkTalk — Fri, 24 Nov 2023 07:47:51 GMT

Hi lekanhaji,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris