topic Re: Router replacement in Broadband

Router replacement

WillC1 — Mon, 04 Dec 2023 21:13:07 GMT

My wireless router Sagem is not switching on. It has loss of power. I have checked the mains power socket which is working. I will need a replacement router.

Re: Router replacement

WillC1 — Mon, 04 Dec 2023 21:21:56 GMT

Its a Sagemcom wifi hub if that helps

Re: Router replacement

Debbie-TalkTalk — Tue, 05 Dec 2023 07:02:23 GMT

Hi WillC1

Apologies for this.

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: Router replacement

Debbie-TalkTalk — Fri, 08 Dec 2023 07:39:32 GMT

Hi WillC1

Have you received the replacement router?

Thanks

Debbie

Re: Router replacement

WillC1 — Sat, 09 Dec 2023 20:29:16 GMT

Thanks Debbie. Its working now. Problem with the power adapter.

Re: Router replacement

Debbie-TalkTalk — Mon, 11 Dec 2023 07:10:05 GMT

Hi WillC1

That's great, thanks for letting us know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie