topic Cancelled in Broadband

Cancelled

Suede — Mon, 11 Dec 2023 16:57:44 GMT

I keep getting told I haven’t paid but I have cancelled my broadband

fr8ys — Mon, 11 Dec 2023 17:00:32 GMT

So staff can look into this can you give details of how and when you cancelled please?

Suede — Mon, 11 Dec 2023 17:24:05 GMT

I originally was going to transfer my broadband to a new address but then cancelled it

fr8ys — Mon, 11 Dec 2023 18:28:26 GMT

When (date) did you give notice of cancellation?

Did you phone or use chat or...

Please advise.

Thank you.

Arne-TalkTalk — Tue, 12 Dec 2023 12:01:55 GMT

Hi Suede

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards