topic Reported fault not yet sorted in Broadband

Reported fault not yet sorted

Chrisrh12 — Mon, 11 Dec 2023 22:23:25 GMT

I reported a fault yesterday, update tells me an engineer was on his way to the exchange this morning. Fault not repaired yet and broadband keeps disconnecting, worse than ever tonight.

Re: Reported fault not yet sorted

Debbie-TalkTalk — Tue, 12 Dec 2023 06:50:45 GMT

Hi Chrisrh12

I'm really sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Reported fault not yet sorted

Debbie-TalkTalk — Fri, 15 Dec 2023 09:37:09 GMT

Hi Chrisrh12

Do you still need help with this?