topic Re: PS4 not conecting to wireless in Broadband

PS4 not conecting to wireless

Nitzzu — Sat, 09 Dec 2023 20:08:32 GMT

Hi, my PS4 is not connecting to wireless. I can connect it to my mobile hot spot but not to talktalk wireless.

Re: PS4 not conecting to wireless

Anonymous — Mon, 11 Dec 2023 08:02:42 GMT

Hi Nitzzu,

I'm sorry to hear this. What happens when you try to connect? Do you receive any error messages? Have you tried powering down the router for a full 30 minutes and then re-tested this again please?

Thanks

Michelle

Re: PS4 not conecting to wireless

Anonymous — Mon, 18 Dec 2023 07:27:29 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: PS4 not conecting to wireless

Nitzzu — Tue, 19 Dec 2023 14:14:12 GMT

Hi I have updated my profile. Thanks!

Re: PS4 not conecting to wireless

Chris-TalkTalk — Tue, 19 Dec 2023 14:41:06 GMT

Hi Nitzzu,

Has your PS4 never been able to connect to wifi or is it a problem that's just developed recently?

Chris