topic New Tv won’t connect to wifi in Broadband

New Tv won’t connect to wifi

Sarah117 — Mon, 25 Dec 2023 21:41:20 GMT

Router on and all devices working as normal and connected to wifi.

Just tried to connect new smart TV to WiFi but it won’t connect.
I’ve restarted router after 15 minutes off and all devices connected again except the new tv- same issue.

Any ideas??

Re: New Tv won’t connect to wifi

fr8ys — Mon, 25 Dec 2023 22:30:56 GMT

I would suggest that you search for your TV model coupled with won't connect to WiFi to see if there are others who have similar issues as I suspect it is a TV issue rather than a router one if other devices connect.

First though double check you are using the WiFi password and not the router one as there are normally 2 distinct passwords printed on the reverse of the router.

Re: New Tv won’t connect to wifi

Anonymous — Wed, 27 Dec 2023 06:54:50 GMT

Hi Sarah,

How are you getting on? Have you managed to connect the TV since your last post?

Thanks

Michelle