https://community.talktalk.co.uk/t5/Broadband/New-modem-not-received/m-p/3010569#M860293 <P>Hi</P><P>I was told when I upgraded six months ago that I would receive a new modem. Still waiting. Can someone advise please, still intermittent problems with this old one and I sit right next to it.</P><P>Thanks</P> Wed, 27 Dec 2023 14:09:03 GMT michellegee 2023-12-27T14:09:03Z https://community.talktalk.co.uk/t5/Broadband/New-modem-not-received/m-p/3010569#M860293 <P>Hi</P><P>I was told when I upgraded six months ago that I would receive a new modem. Still waiting. Can someone advise please, still intermittent problems with this old one and I sit right next to it.</P><P>Thanks</P> Wed, 27 Dec 2023 14:09:03 GMT https://community.talktalk.co.uk/t5/Broadband/New-modem-not-received/m-p/3010569#M860293 michellegee 2023-12-27T14:09:03Z https://community.talktalk.co.uk/t5/Broadband/New-modem-not-received/m-p/3010706#M860305 <P>Hi</P> <P>&nbsp;</P> <P>A router is normally only provided at upgrade, if your current router is not compatible.</P> <P>&nbsp;</P> <P>As you are seeing wifi issues with your current router, I'll get a replacement out to you.</P> <P>&nbsp;</P> <P><SPAN style="color:#000000;">Thanks &nbsp;</SPAN></P> <P><SPAN style="color:#000000;">Karl.&nbsp;</SPAN></P> Thu, 28 Dec 2023 09:12:50 GMT https://community.talktalk.co.uk/t5/Broadband/New-modem-not-received/m-p/3010706#M860305 Karl-TalkTalk 2023-12-28T09:12:50Z