Error when trying to turn off Homesafe settings

Torridon1 — Wed, 10 Jan 2024 22:04:08 GMT

Hi,

I worked out that I can't access LinkedIn anymore because it is being blocked by TalkTalk HomeSafe.

I try to turn off HomeSafe settings or try to customise my allowing www.linkedin.com and get:

"There was a technical error. We are sorry and are trying hard to resolve this. Please tray again later"

I get this whenever I try.

I have tried opening a chat but the chat window opens with "Go back to the previous page or log in to continue your conversation"

So I cannot chat to get this resolved and can't find a number to call on.

Any suggestions gratefully received

Many thanks

Re: Error when trying to turn off Homesafe settings

Ady-TalkTalk — Thu, 11 Jan 2024 07:58:36 GMT

Hi Torridon1, I've set linkedin as allowed in your HomeSafe for you. If there's anything else please let us know.

Ady