topic Re: Turn off wifi optimization in Broadband

Turn off wifi optimization

zephyrX1 — Fri, 12 Jan 2024 00:11:12 GMT

I recently have gotten a new router from you guys however wifi optimization seems to be on so i keep getting put on busy channels leading to high packet loss. Id appreciate if it was turned off please

Re: Turn off wifi optimization

ferguson — Fri, 12 Jan 2024 00:13:59 GMT

That will happen with a replacement Sagemcom Hub, as it would if you do a full reset. This has been flagged to the support team for you, I am sure they will oblige as soon as they can.

Re: Turn off wifi optimization

Debbie-TalkTalk — Fri, 12 Jan 2024 07:16:47 GMT

Hi zephyrX1

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie

Re: Turn off wifi optimization

zephyrX1 — Fri, 12 Jan 2024 20:08:56 GMT

Thank you for this! It already seems to be less buffery and is much more stable!

Re: Turn off wifi optimization

Debbie-TalkTalk — Mon, 15 Jan 2024 06:34:00 GMT

Hi zephyrX1

That's great news. thanks for letting us know 🙂

Debbie