Set top box

Ewan1011 — Tue, 23 Jan 2024 21:18:58 GMT

My set top box has turned itself off on many occasions over several years, most times it restarts when I hold the button at the front of the box, other times, I’ve had to turn the wall sockets & rooter off for 10-20 seconds before it re boosts, which takes about 5 mins. A few occasions I’ve had to resort to resetting it to factory setting (keeping recording). My question is why does it keep happening, internet dropping out, faulty box faulty rooter, what??? Is it just the TalkTalk box that this happens too or does it happen with BT, PlusNet etc as I’m seriously thinking of changing providers.

Answers/Replies would be appreciated, thanks

Re: Set top box

Karl-TalkTalk — Wed, 24 Jan 2024 08:09:39 GMT

the box could now be nearing end of life.

TalkTalk stopped providing these boxes over 3 years ago, so this cannot be replaced.

There is a new TV Hub available, and you may be eligible for that. Give our teams a call and they can look at all offers open to you.

Thanks

Karl.

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Set top box

Re: Set top box