topic Re: Broadband keeps dopping out afternoons in Broadband

Broadband keeps dopping out afternoons

AndyL4 — Thu, 25 Jan 2024 16:35:05 GMT

Why oh why does my broadband connection keeps dropping out most afternoons. I've rebooted the router countless times. I don't have the luxury of super fast fibre broadband. Only getting at best 11-14 mbps but 2-3mbps is common. No date at yet to fibre by wonderful Openreach. I just need a reliable service from TalkTalk. This problem has only resently started. Please help. Thank you.

Re: Broadband keeps dopping out afternoons

drfemight — Fri, 26 Jan 2024 05:34:09 GMT

I’m currently facing similar issues

it keeps flashing amber since Wednesday

Re: Broadband keeps dopping out afternoons

Debbie-TalkTalk — Fri, 26 Jan 2024 07:08:43 GMT

Hi AndyL4

I'm really sorry to hear this.

I've checked the connection stats and your line is showing in sync and connected for just over 4 days and 15hrs, at 17mb. There are no re connections showing.

Which router do you have?

Re: Broadband keeps dopping out afternoons

Debbie-TalkTalk — Fri, 26 Jan 2024 07:09:17 GMT

Hi @drfemight

Please can you create a new topic on the Community, we can then take a look at this for you.

Thanks

Re: Broadband keeps dopping out afternoons

Debbie-TalkTalk — Mon, 29 Jan 2024 10:53:02 GMT

Hi AndyL4

Do you still need help with this?