topic Re: Page Unresponsive in Broadband

Page Unresponsive

EKG62 — Mon, 29 Jan 2024 16:33:01 GMT

I can't get far with TalkTalk web pages even while in my account. Every page is unresponsive and takes 2 or 3 minute to become active. I don't have problems with any other web site.

I'm trying to manage my account (contract runs out shortly) and want a better deal as I'm currently paying far too much. I'm now teetering on the edge of leaving I'm afraid as this is a right royal pain.

Re: Page Unresponsive

Gliwmaeden2 — Mon, 29 Jan 2024 16:45:29 GMT

Which browser are you using?

I find that the Forum pages stick dreadfully sometimes - try another browser, @EKG62.

Re: Page Unresponsive

EKG62 — Mon, 29 Jan 2024 16:57:38 GMT

Thanks. I've never had this problem before. It's absolutely every TalkTalk page but no other web site. I'm using Chrome but at your suggestion I tried Microsoft Edge. Seems to have fixed it. Why isn't Chrome compatible?

Re: Page Unresponsive

Gliwmaeden2 — Mon, 29 Jan 2024 21:01:12 GMT

It's Chrome that sticks for me too, @EKG62, and ONLY Talktalk's website (grrrr.....!).

Believe me, I have been reporting this for ages behind the scenes, and it started happening over the past year at least, so it's not just to do with more recent revamps of the site.

I tend to jump to Firefox when it happens. It's a real time waster, having to log in all over again!

Re: Page Unresponsive

Anonymous — Tue, 30 Jan 2024 06:53:04 GMT

Morning,

I'm sorry to hear this. Can I just confirm, do you mean this Community or your My Account?

Thanks

Michelle

Re: Page Unresponsive

EKG62 — Tue, 30 Jan 2024 11:07:45 GMT

Thanks @Gliwmaeden2 It is a Right Royal Pain. Hopefully the Powers That Be at TalkTalk will actually do something about it.

Re: Page Unresponsive

EKG62 — Tue, 30 Jan 2024 11:08:33 GMT

I'm not sure what your question is about @Anonymous