topic Re: Connection to wk network drives in Broadband

Connection to wk network drives

AllysonT — Fri, 26 Jan 2024 16:58:13 GMT

I have been having problems connecting to my work network drives from home. I can connect on other Wi'Fi networks and 4G. I ordered a new router but this did not sort the problem.

If I connect to the network drives via 4G and then switch back to Wi-Fi I can continue to access them so it weems like it is the initial connection which is being blocked. My work VPN is showing as connected.

Any suggestions would be gratefully received.

Re: Connection to wk network drives

KeithFrench — Fri, 26 Jan 2024 21:54:43 GMT

Which make/model of router are you running & which VPN client are you using?

Re: Connection to wk network drives

Anonymous — Mon, 29 Jan 2024 06:12:30 GMT

Hi Allyson,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Connection to wk network drives

Anonymous — Wed, 31 Jan 2024 08:44:38 GMT

Morning Allyson,

How are you getting on? Do you still need help with this?

Thanks

Michelle