topic Re: Restrictions in Broadband

Restrictions

TheStretch — Wed, 07 Feb 2024 08:33:06 GMT

I’ve got no home broadband

Re: Restrictions

Chris-TalkTalk — Wed, 07 Feb 2024 08:39:55 GMT

Hi TheStretch,

I'm sorry to hear that you're experiencing problems with your service. Can you please add your TalkTalk home telephone number or account number to your community profile and we'll be happy to take a look at this for you

Chris

Re: Restrictions

fr8ys — Wed, 07 Feb 2024 08:42:55 GMT

Is this due to a fault or has a restriction been placed on your account, possibly due to a late payment?

If the former what steps have you taken to try and rectify this?

What lights are on the router and what colour?

Have you checked the troubleshooting page on this website and followed the help there for your router?

Please let us know

Re: Restrictions

Chris-TalkTalk — Thu, 08 Feb 2024 13:51:33 GMT

Hi TheStretch,

If you still need assistance please let us know

Chris