topic Re: No internet in Broadband

No internet

Lu12345 — Thu, 22 Feb 2024 00:41:16 GMT

My internet has been on and off all day ...more off than on. It's currently solid amber on the router. However it's also unusually solid white for long periods but with no connection. Your page says there is a fault at your end. I need internet to work and my partner is disabled and needs it for some equipment. This lack of internet has been happening with increasing frequency - I really need it sorting quickly please.

Re: No internet

Anonymous — Thu, 22 Feb 2024 06:43:39 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: No internet

Anonymous — Wed, 28 Feb 2024 09:13:13 GMT

Good morning,

How are you getting on, do you still need assistance with this?

Michelle