topic Internet problems in Broadband

Internet problems

Bigdavemac70 — Sun, 25 Feb 2024 18:08:49 GMT

Been with talktalk 15 years since they split company up gone to pot changed to 150 fibre last year on g fast from pole to house nothing but trouble had at least 8 engineers problem still not resolved time to leave

Re: Internet problems

Debbie-TalkTalk — Mon, 26 Feb 2024 07:57:59 GMT

Hi Bigdavemac70

I'm really sorry to hear this.

Please can you add your TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Internet problems

Debbie-TalkTalk — Tue, 27 Feb 2024 10:11:41 GMT

Hi Bigdavemac70

Thanks for updating your Community Profile.

I can see that the fault has been assigned to an Openreach engineer this morning, I will check the fault ticket again later this afternoon after the engineer has attended.

Thanks

Re: Internet problems

Debbie-TalkTalk — Tue, 27 Feb 2024 13:04:52 GMT

Hi Bigdavemac70

I can see that Openreach have now closed the fault as resolved. Is everything working ok now?